Privacy Policy

Privacy Policy Notice

The policy: This privacy policy notice is for this website; [email protected] and served by Lymmited Taxis and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website. Policy key definitions:
  • “I”, “our”, “us”, or “we” refer to the business, Lymmited Taxis.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process the following personal information about you electronically

FormCraft Plugin Data

  • Name
  • Email
  • Telephone Number
 

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;
  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. Cookies that we use are; WordPress User Cookie

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Clickable sponsored or affiliate links may be displayed as a website URL like this; www.thetafhotel.co.uk or as a titled text link like this: Bed & Breakfast in Whitland. Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not. We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information. If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users. Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign. Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider. We do not use an EMS on this website

Who is Lymmited Taxis ?

The web site is a private hire taxi service solely owned and managed by Eugene Kelly whose sole trader name is “Lymmited Taxis “.

If i have a question about my data, what do you do ?

Just email your concerns to [email protected]

Who has access to my quote (data ) once i submit and what if i want to request for it be deleted ?

All quotes submitted will be automatically deleted after 4 weeks ( 30 days ) or after the booking date you supplied , we have quoted for has expired , which ever the nearest date. Any data , (namely the quote ), a user wishes to be deleted within 4 weeks, the user most email there request to [email protected] and we will delete as requested within 24 hours and confirm .

Are any other third parties or their agents allowed access to Lymmited’s websites or data?

Access to the web site is permitted only to Wrap up Web ,(the web site builder and server host) and the owner , Eugene Kelly . No third party or their agents will be allowed access under any circumstances .

What data do you collect and what happens to my data once submitted ?

The only data collected will be on the form submitted by the user known as the “Quote ” which will be temporarily stored for 4 weeks or less , the information submitted by the user which consists of name , email address, collection address and telephone number is required for Lymmited Taxis to provide a accurate quote and for Lymmited Taxis to be able to offer the taxi service requested ,should the user wish to book. Should the user confirm and book , the quote form will convert into a booking form and we will be retain this for 24 months from the date of the completed booking to be used as reference for costing purposes should the user wish to use our services again . Should the user wish for their data to be deleted after Lymmited have completing the booking , the user will need to email their request using the same format as previously mentioned for deleting quotes .

Do we contact you in anyway or send junk emails from Lymmited Taxis after completing the booking ?

The only emails you will receive will be after the quote form has been confirmed by the user as booked, which will to be for updating purposes for the users benefit or request . We will occasionally send one off email requesting a review on the service we have provided once we have completed the booking you requested . Once Lymmited Taxis has completed the service you booked , we will not contact you directly or indirectly .

Complaints

If you feel that the data ( quote/booking form ) has been used inappropriately , please email Eugene Kelly at [email protected] explaining the reasons for your complaint along with any evidence that will help support and clarify your concerns and the owner will review the complaint . Once this has been investigated , he will respond to you with his findings with 30 days of receiving you compliant and take the appropriate action . If you feel after receiving your final response from Lymmited Taxis you are not satisfied , then you can contact the Information Commissioner’s Office ( ICO ) at www.ico.org.uk.  

Resources & further information